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From: "Chancellor Gene D. Block" <[log in to unmask]>
To: Kristina Nyden <[log in to unmask]>
Subject: Important Information About Former Physician and UCLA's Response
Thread-Topic: Important Information About Former Physician and UCLA's Response
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Date: Mon, 10 Jun 2019 20:35:43 +0000
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 <https://ucla.in/2ATX7KV>
Office of the Chancellor
To the Campus Community:
Our university=92s first and highest obligation is to the communities we se=
rve. And so, it is with a profound sense of sadness that we report distress=
ing information. Dr. James Heaps, a physician formerly employed by UCLA, ha=
s been charged with sexual battery in connection with his medical practice =
and today surrendered to law enforcement. Dr. Heaps was an obstetrician-gyn=
ecologist who worked on a part-time basis at the UCLA student health center=
 from approximately 1983 to 2010, was hired by UCLA Health in 2014 and held=
 medical staff privileges at the Ronald Reagan UCLA Medical Center from 198=
8 to 2018. We understand that these charges relate to care he provided to t=
wo patients in 2017 and 2018 at UCLA Health. Last year, in response to alle=
gations of sexual misconduct against Dr. Heaps, UCLA investigated his condu=
ct, removed him from clinical practice, informed him that his employment wa=
s being terminated (after which he announced he was retiring) and reported =
him to the Medical Board of California and law enforcement.
Sexual abuse in any form is unacceptable and represents an inexcusable brea=
ch of the physician-patient relationship. We are deeply sorry that a former=
 UCLA physician violated our policies and standards, our trust and the trus=
t of his patients. Because we know we can and must do better, in March, we =
initiated an independent review of our institution=92s response to sexual m=
isconduct in clinical settings. The review is examining UCLA=92s response t=
o such conduct and whether our policies and procedures to prevent, identify=
 and address sexual misconduct are consistent with best practices and refle=
ct the high standard of patient care we demand of ourselves. Based on the f=
indings of the review, we will identify and implement necessary changes acr=
oss all of UCLA=92s clinical sites. Our process will be guided by the princ=
iples of transparency, accountability, fairness and devotion to our patient=
s.
This effort has been led by a committee consisting of Chancellor Gene Block=
; Joanne Corday Kozberg, a former UC regent who served as California secret=
ary of state and consumer services for Governor Pete Wilson; the Hon. Carlo=
s Moreno, a former California Supreme Court justice; and Lori Pelliccioni, =
a former UC regent and former assistant U.S. attorney with 25 years of expe=
rience in the health care industry. The review will also be aided by medica=
l experts and build upon structural, policy and process changes that UCLA H=
ealth has already developed and implemented. You can view those policy and =
process changes on the UCLA Health website<http://uclahealth.org/misconduct=
>. We thank our colleagues for their time and service on our behalf.
UCLA has partnered with a trusted third-party resource called Praesidium, w=
hich has extensive experience in providing and connecting patients with sup=
port services. We encourage any patients with complaints or concerns about =
Dr. Heaps to contact Praesidium at (888) 961-9273.
With thousands of clinicians, UCLA Health is entrusted with nearly 2.5 mill=
ion patient visits per year. Our goal is to provide the best experience for=
 every patient, during every encounter, every time. Our responsibility to o=
ur patients is of paramount importance to us. We are committed to taking th=
e necessary steps to ensure their wellbeing and maintaining the confidence =
and trust of the broader UCLA community.
Sincerely,
Gene D. Block
Chancellor
John Mazziotta
Vice Chancellor, UCLA Health Sciences
CEO, UCLA Health
 <http://cepublic.bp.ucla.edu/ot.asp?id=3D628EE87B884C6E142DB1C310945B41048=
D853479746FEFFA88B3FBA236F221E265B1A5CE418CEB16F99C0D9E971A30A8>

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<div style=3D"margin-top: 15px; margin-bottom: 25px;"><img alt=3D"UCLA " sr=
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<div style=3D"font: bold 22px Helvetica, Arial, sans-serif; text-align: lef=
t; margin-top: 7px; margin-bottom: 15px; color: #003B5C;">
Office of the Chancellor</div>
</td>
</tr>
</tbody>
</table>
<div style=3D"font: 15px Helvetica, Arial, sans-serif; margin-top: 25px; ma=
rgin-bottom: 15px;">
To the Campus Community:</div>
<div style=3D"font: 15px Helvetica, Arial, sans-serif; margin-bottom: 15px;=
">Our university=92s first and highest obligation is to the communities we =
serve. And so, it is with a profound sense of sadness that we report distre=
ssing information. Dr. James Heaps,
 a physician formerly employed by UCLA, has been charged with sexual batter=
y in connection with his medical practice and today surrendered to law enfo=
rcement. Dr. Heaps was an obstetrician-gynecologist who worked on a part-ti=
me basis at the UCLA student health
 center from approximately 1983 to 2010, was hired by UCLA Health in 2014 a=
nd held medical staff privileges at the Ronald Reagan UCLA Medical Center f=
rom 1988 to 2018. We understand that these charges relate to care he provid=
ed to two patients in 2017 and 2018
 at UCLA Health. Last year, in response to allegations of sexual misconduct=
 against Dr. Heaps, UCLA investigated his conduct, removed him from clinica=
l practice, informed him that his employment was being terminated (after wh=
ich he announced he was retiring)
 and reported him to the Medical Board of California and law enforcement.</=
div>
<div style=3D"font: 15px Helvetica, Arial, sans-serif; margin-bottom: 15px;=
">Sexual abuse in any form is unacceptable and represents an inexcusable br=
each of the physician-patient relationship. We are deeply sorry that a form=
er UCLA physician violated our policies
 and standards, our trust and the trust of his patients. Because we know we=
 can and must do better, in March, we initiated an independent review of ou=
r institution=92s response to sexual misconduct in clinical settings. The r=
eview is examining UCLA=92s response
 to such conduct and whether our policies and procedures to prevent, identi=
fy and address sexual misconduct are consistent with best practices and ref=
lect the high standard of patient care we demand of ourselves. Based on the=
 findings of the review, we will
 identify and implement necessary changes across all of UCLA=92s clinical s=
ites. Our process will be guided by the principles of transparency, account=
ability, fairness and devotion to our patients.</div>
<div style=3D"font: 15px Helvetica, Arial, sans-serif; margin-bottom: 15px;=
">This effort has been led by a committee consisting of Chancellor Gene Blo=
ck; Joanne Corday Kozberg, a former UC regent who served as California secr=
etary of state and consumer services
 for Governor Pete Wilson; the Hon. Carlos Moreno, a former California Supr=
eme Court justice; and Lori Pelliccioni, a former UC regent and former assi=
stant U.S. attorney with 25 years of experience in the health care industry=
. The review will also be aided
 by medical experts and build upon structural, policy and process changes t=
hat UCLA Health has already developed and implemented. You can view those p=
olicy and process changes on the
<a href=3D"http://uclahealth.org/misconduct" style=3D"color: #2774AE;">UCLA=
 Health website</a>. We thank our colleagues for their time and service on =
our behalf.</div>
<div style=3D"font: 15px Helvetica, Arial, sans-serif; margin-bottom: 15px;=
">UCLA has partnered with a trusted third-party resource called Praesidium,=
 which has extensive experience in providing and connecting patients with s=
upport services. We encourage any
 patients with complaints or concerns about Dr. Heaps to contact Praesidium=
 at (888) 961-9273.</div>
<div style=3D"font: 15px Helvetica, Arial, sans-serif; margin-bottom: 15px;=
">With thousands of clinicians, UCLA Health is entrusted with nearly 2.5 mi=
llion patient visits per year. Our goal is to provide the best experience f=
or every patient, during every encounter,
 every time. Our responsibility to our patients is of paramount importance =
to us. We are committed to taking the necessary steps to ensure their wellb=
eing and maintaining the confidence and trust of the broader UCLA community=
.</div>
<div style=3D"font: 15px Helvetica, Arial, sans-serif; margin-bottom: 15px;=
">Sincerely,</div>
<table style=3D"width: 550px;" width=3D"550px">
<tbody>
<tr>
<td style=3D"vertical-align: top; width: 200px;" width=3D"200px">
<div style=3D"font: bold 15px Helvetica, Arial, sans-serif;">Gene D. Block<=
/div>
<div style=3D"font: 15px Helvetica, Arial, sans-serif;">Chancellor</div>
</td>
<td style=3D"vertical-align: top; width: 350px;" width=3D"350px">
<div style=3D"font: bold 15px Helvetica, Arial, sans-serif;">John Mazziotta=
</div>
<div style=3D"font: 15px Helvetica, Arial, sans-serif;">Vice Chancellor, UC=
LA Health Sciences</div>
<div style=3D"font: 15px Helvetica, Arial, sans-serif;">CEO, UCLA Health</d=
iv>
</td>
</tr>
</tbody>
</table>
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